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To initiate a return, please email us or contact us by telephone at 719-299-1664 to receive your Return Merchandise Authorization (RMA). When contacting us, please have your order number available.
All product(s) must be shipped to Tree of Life pre-paid, as we do not accept shipping collect packages. We recommend you use a shipping method where you can track your package, as risk of loss in shipping is solely borne by the Customer. If the product is not received by Tree of Life, it is the responsibility of the Customer to trace the shipment and no credits will be applied until the items are received at our distribution center.
The shipping address is:
Tree of Life Returns
5201 Constitution Ave NE
Albuquerque, NM 87110