Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to this website and Tree of Life Botanicals and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Tree of Life Botanicals include this website. By using the Tree of Life Botanicals website, you consent to the data practices described in this statement.

Collection of your Personal Information

Tree of Life Botanicals may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Tree of Life Botanicals. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tree of Life Botanicals website.

Tree of Life Botanicals encourages you to review the privacy statements of websites you choose to link to from Tree of Life Botanicals so that you can understand how those websites collect, use and share your information. Tree of Life Botanicals is not responsible for the privacy statements or other content on websites outside of the Tree of Life Botanicals website.

Use of your Personal Information

Tree of Life Botanicals collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Tree of Life Botanicals may also use your personally identifiable information to inform you of other products or services available from Tree of Life Botanicals and its affiliates. Tree of Life Botanicals may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Tree of Life Botanicals does not sell, rent, or lease its customer lists to third parties.

Tree of Life Botanicals may keep track of the websites and pages our users visit within Tree of Life Botanicals, in order to determine what Tree of Life Botanicals services are the most popular. This data is used to deliver customized content and advertising within Tree of Life Botanicals to customers whose behavior indicates that they are interested in a particular subject area.

Tree of Life Botanicals will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tree of Life Botanicals or the site; (b) protect and defend the rights or property of Tree of Life Botanicals; and, (c) act under exigent circumstances to protect the personal safety of users of Tree of Life Botanicals, or the public.

Use of Cookies

The Tree of Life Botanicals website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Tree of Life Botanicals pages, or register with Tree of Life Botanicals site or services, a cookie helps Tree of Life Botanicals to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Tree of Life Botanicals website, the information you previously provided can be retrieved, so you can easily use the Tree of Life Botanicals features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tree of Life Botanicals services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, Tree of Life Botanicals uses the following:

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. This website does not collect or store customers credit card information.

Children’s Privacy and Use by Adults Only

You must be 18 years or older to use our website. Tree of Life Botanicals does not collect personally identifiable information from any person we identify or know is under the age of 18. By using this website you agree that you are 18 or older.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Tree of Life Botanicals by contacting us.

Changes to this Statement

Tree of Life Botanicals will occasionally update this Statement of Privacy to reflect company and customer feedback. Tree of Life Botanicals encourages you to periodically review this Statement to be informed of how Tree of Life Botanicals is protecting your information.

Contact Information

Tree of Life Botanicals welcomes your questions or comments regarding this Statement of Privacy. If you believe that Tree of Life Botanicals has not adhered to this Statement, please contact Tree of Life Botanicals.

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Money Back Guarantee

Not completely satisfied with your purchase? We are so confident that you will be satisfied with our top-quality products that we offer a One Year full money back guarantee*.

Whatever the reason, Tree of Life Botanicals customers can receive a prompt refund at any time by simply sending the unused and empty product containers back to us, with your name and invoice number, within one year of the date of purchase for a full refund minus shipping fees. Please use this “contact us” form to begin your refund process.

 *Limited to orders of $350 or less.


To initiate a return, please email us or contact us by telephone at 719-299-1664 to receive your Return Merchandise Authorization (RMA). When contacting us, please have your order number available.

All product(s) must be shipped to Tree of Life pre-paid, as we do not accept shipping collect packages. We recommend you use a shipping method where you can track your package, as risk of loss in shipping is solely borne by the Customer. If the product is not received by Tree of Life, it is the responsibility of the Customer to trace the shipment and no credits will be applied until the items are received at our distribution center.

The shipping address is:
Tree of Life Returns
361 S. Camino del Rio #215
Durango, CO 81303

Shipping Policy

We generally ship all items the same business day of our receipt and acceptance of an order. If there is a delay affecting our ability to ship generally, we will attempt to conspicuously post that fact on our website.

We fill most domestic orders via U.S. Postal Service First-Class mail, which generally results in delivery within 2 to 3 days. Tree of Life Botanicals requires a signature at delivery for all orders with a value of $250 or more.

Requests for use of a courier service or overnight shipping cannot be processed on this web site. Unless otherwise expressly agreed in writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. Tree of Life Botanicals is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including without limitation laws, rules, regulations or acts of any government, embargoes, blockades, armed conflict, terrorism, labor disputes, delays of carriers or suppliers, shortages of material, accidents, fires, floods, weather conditions and any other acts of God.

Unless otherwise noted on this web site, delivery of products is FCA (Incoterms (2010), the international rules for the interpretation of trade terms of the International Chamber of Commerce) Tree of Life Botancials facility where the products you order are located at the time of shipment. This means that you will be charged for the cost of shipping, and title and risk of loss will pass to you upon Tree of Life Botanicals delivery of the products you order to the U.S. postal service or courier service.